From her roots in New Zealand to competing in the international high-fashion arena, our founder brings true couture standards to luxury pet design.

Get to know the designer behind the Baroness here

We construct our pieces using exclusively genuine, high-grade crystals. While we are always searching the globe for the most beautiful stones available, our collections primarily feature exquisite crystals sourced from Austria and the Czech Republic, selected for their flawless quality and radiant finish.

We are committed to giving back, donating 5% of all Batty's Boutique profits to a rotating selection of animal welfare organisations, including Chihuahua Rescue QLD and the RSPCA.

For those looking to make an even deeper impact, our Welfare Collection represents the true heart of our brand.

100% of the profits from these special pieces are pledged directly to animal welfare, with the specific rescue organisation listed on each product page.

Luxury should never come at the expense of the earth. We have curated a beautiful, zero-plastic unboxing experience using only recyclable and home-compostable materials.

Our in-house textile designs are sustainably pigment-printed and Oeko-Tex Standard certified, ensuring an environmentally mindful process that conserves water and strictly eliminates harsh chemicals.

Because our couture pieces are meticulously handcrafted, sizing varies by design.

You will find the exact, specific measurements for each bespoke accessory detailed on its individual product page.

We highly recommend measuring your pet carefully prior to checkout to ensure the perfect royal fit.

To ensure the highest couture standards, our collections are meticulously handcrafted in limited, ready-to-ship batches.

Your beautifully packaged order will be dispatched from our atelier within 1-2 business days.

We ship worldwide from Brisbane, Queensland, Australia

The palace is based on the lush outskirts of the city where we enjoy a balmy subtropical climate -parrots, sunshine and bromeliads aplenty! (Oh, and please do watch out for pythons darling).

Batty's Boutique respectfully acknowledges the Yuggera and Turrbal peoples as the Traditional Custodians of the land on which our atelier is located. We pay our respects to their Elders past, present, and emerging.

Storage: Always store your piece in its original boutique box or a closed drawer away from direct sunlight. Ensure the item is completely dry before storing.

Crystals: Gently polish the stones with a microfiber or lens cloth to maintain their brilliant, diamond-like sparkle.

Textiles: Lightly wipe the fabric with a clean, damp, lint-free cloth to remove any surface dust or hair.

Caution: Never soak, machine wash, or tumble dry your accessories.

Experiencing a stain emergency? Contact our atelier immediately, and we will provide bespoke care advice to help save your piece.

Everyday Grooming: Gently brush the strands using the miniature styling brush included with your purchase to prevent tangles.

The Golden Rule: Please strictly avoid human hair products. Hairspray, gels, and mousses will severely compromise the texture and ruin the sleek finish of the strands.

The Frizz Rescue: If your bow's hair becomes bent, crumpled, or frizzed from storage, it can easily be revitalized! Lightly dampen the strands with water, brush them smooth, and lay the bow flat. Place a protective cotton cloth (such as a tea towel) over the hair, and gently press with an iron on a medium setting until perfectly smooth.

The Deep Clean: If the hair accidentally comes into contact with sticky products or residue, gently cleanse the strands with a single drop of mild shampoo. Brush through with your styling brush and lay perfectly flat to air dry.

Due to the bespoke, hygienic nature of our luxury pet accessories, we are unable to offer returns or exchanges for change of mind or incorrect sizing.

For complete details, please review our full Returns Policy.

Your complete satisfaction is our royal priority. If your bespoke piece is anything less than perfect, please contact the atelier immediately so we may assist you.

You can reach us seamlessly via the Contact Form on our website, or by sending a direct message to either of our Instagram accounts:

@battys_boutique or @her_royal_batness

The palace doors are always open for inquiries!

If you require further assistance or have a special request, please contact us directly and we will be happy to assist you.